How to Order from Cuba

Shopping from Cuba with Kamari is simple. Add your products, and from the cart tap “Order from Cuba”. We’ll group your order into a batch (lote) and deliver in Cuba.

Start Shopping When you're ready, open your cart and tap Order from Cuba.

1) Add to Cart

Choose your favorite items as usual (size, color, quantity).

2) From the Cart: “Order from Cuba”

Open your cart and tap Order from Cuba to send us your selection with your contact details.

3) Batch Confirmation

We confirm your order and assign it to the next lote (grouped shipment) to Cuba.

4) Delivery in Cuba

Once the batch arrives, we notify you and schedule delivery to your address.

🚚 Fast Delivery (U.S.): 2–3 business days — direct to your door.

🌎 Delivery to Cuba: up to 15 days — organized by batch (lote).

🔒 Secure Payments: Checkout with trusted gateways.

FAQ

What is a “batch” (lote)?

A batch is a consolidated shipment with multiple Cuban orders. We group carts to optimize time and costs. You’ll be notified of your assigned batch and delivery date.

How do I pay?

U.S. customers pay online as usual. For Cuba, payment is coordinated upon batch confirmation (cash or local transfer). You will receive instructions after we receive your cart.

How long does it take?

U.S. delivery: 2–3 business days to your door.
Cuba delivery: up to 15 days from batch closing. We’ll keep you updated.

Can I track my order?

Yes. We’ll provide updates by email/WhatsApp and notify you as soon as your order is ready for delivery in Cuba.

Returns & exchanges

Please see our Shipping & Returns for full details. For Cuba, returns are managed case by case depending on the batch.

Need help?

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